Terms & Conditions

Effective Date: 09thJanuary2025

Site Covered: https://tormami.com

THE AGREEMENT: By accessing or using the website and mobile application provided by https://tormami.com (referred to as the “Website”), you agree to be bound by the following Terms & Conditions. These Terms & Conditions apply to all aspects of the Website, including its pages and the services offered through or on the Website (“Services”). All sections and subsections of this Agreement are hereby included by reference.

  • DEFINITIONS
  1. “Agreement” refers to this Terms and Conditions and the Privacy Policy and other documents provided to you by the Website; 
  2. “We”, “us” and “our” are references to Tormami;
  3. “User”, “You”, “Your” and “Customer”refers to the person who is accessing the website for taking or availing any service from us and includes;
  4. ”Website” shall mean and include https://www.tormami.comand any successor Website of the Company or any of its affiliates;
  5. “Communication” shall mean and include any text or images, either on the website or in other forms (emails, etc.) which are intended, directly or indirectly, to sell products.
  6. Parties: Collectively, the parties to this Agreement (We and You) will be referred to as Parties.

2) ASSENT & ACCEPTANCE

Your use of the Website implies that you have read and examined this Agreement and consent to its terms. If you do not consent to this Agreement, please exit the Website promptly. Our provision of the Website and Services is contingent upon your acceptance of this Agreement.

3) SERVICE

Tormami.com is your trusted platform for classified advertisements. Whether you’re looking to sell, buy, or connect, Tormami.com is dedicated to creating a safe, user-friendly space for individuals and businesses to engage in transactions.

With our headquarters in Ghana, we strive to provide seamless service to our users worldwide. Our goal is to empower individuals by facilitating connections and transactions in a secure environment.

4) AGE RESTRICTION

To use this Website or any included Services, you must be a minimum of 18 (Eighteen) years old. By using this Website, you confirm and guarantee that you meet this age requirement and can legally enter into this Agreement. We do not accept any responsibility or liability for any misrepresentation of your age.

5) USER VERIFICATION

To maintain a safe and trustworthy platform, Tormami.com reserves the right to verify the identity of users before allowing them to post classified ads. Verification may include submitting valid identification documents, email verification, or phone number confirmation. Tormami.com may suspend or deny account access if users fail to comply with the verification process or provide inaccurate information. This measure is intended to prevent fraudulent activities and ensure a secure environment for all users.

6) MEETING SAFETY

To ensure the safety and security of its users, Tormami.com strongly encourages users to arrange transactions in public, well-lit locations where the presence of other people can deter fraudulent or harmful activities. Examples include shopping malls, coffee shops, or police stations. Users should avoid sharing sensitive personal information or inviting strangers to private residences. While Tormami.com provides these guidelines, the platform disclaims any liability arising from user interactions, including but not limited to financial losses, disputes, or personal harm resulting from meetings or transactions.

7) PAYMENT

    1. Payment for Services: Tormami.com provides a platform for users to post classified ads for various items and services. While basic listings are generally free, certain premium services or features, such as featured ads, additional visibility, or extended ad durations, may require users to make payments.

     

    1. Payment Methods:Users may be required to pay for premium services using the available payment methods on Tormami.com, which may include credit/debit cards, online payment gateways, and other payment options as supported by the platform. Payment methods and instructions will be provided during the checkout process.

     

    1. Payment Terms:

    Subscription Fees: If users opt for premium services that require a subscription (such as paid ad placements, featured listings, or additional exposure), the applicable fees will be displayed before the user confirms their purchase. Subscription fees are typically billed on a recurring basis (e.g., monthly or annually), depending on the chosen plan.

     

    One-Time Fees: Users may also incur one-time fees for certain services (e.g., single-use features like one-time ad boosts or special promotions). The fees for these services will be clearly indicated during the transaction.

    Currency: All payments will be processed in the currency specified by Tormami.com. Users are responsible for ensuring that payments are made in the correct currency, and any conversion fees charged by their payment provider are their responsibility.

     

    1. Payment Authorization and Confirmation: By submitting a payment, users authorize Tormami.com to charge the specified payment method for the agreed-upon services. Once payment is successfully processed, users will receive a confirmation email or notification with details of the transaction, including the services purchased and the payment amount.

     

    1. Refund Policy: Payments made for premium services on Tormami.com are non-refundable unless there was an error on our part. Refunds may be issued at our discretion in cases where services were not delivered as described or where technical issues occurred. Users requesting a refund should contact Tormami.com’s customer support team to discuss their case.

     

    1. Payment Disputes: In the event of a payment dispute, users must contact our support team within a reasonable time period from the date of the transaction. Tormami.com will make reasonable efforts to resolve any issues; however, users are responsible for ensuring the accuracy of payment information provided during the transaction.

     

    1. Taxes: Users are responsible for paying any applicable taxes, including VAT, sales tax, or other local taxes, as required by law, in addition to the service fees. Taxes will be calculated at checkout based on the user’s location.

     

    1. Suspension of Services for Non-Payment: If a user fails to make timely payments for premium services, Tormami.com reserves the right to suspend or remove the user’s paid listings, features, or subscription until payment is received. Continued failure to make payment may result in the termination of the user’s account or the services provided.

     

    1. Security of Payment Information: Tormami.com takes reasonable measures to protect payment information through encryption and secure payment gateways. However, users acknowledge that no system is entirely secure, and Tormami.com cannot guarantee absolute protection of payment details. We recommend that users review the security features of their payment providers before proceeding with any transactions.

     

    1. Changes to Payment Terms:com reserves the right to modify or update the payment terms and pricing at any time. Any changes will be communicated to users through the platform, and users will have the opportunity to review and accept the new terms before continuing to use paid services.

     

    By using the paid services on Tormami.com, users acknowledge and agree to abide by the payment terms outlined in this clause.

8) GENERAL CONDITION

  • We do not provide a guarantee of the accuracy, completeness, validity, or timeliness of the information presented by us.
  • In the event of substantial changes to these terms and conditions, we may notify you through prominent postings of such changes or via email communication.
  • The website is granted to you under a limited, non-exclusive, non-transferable, and non-sublicensable license. This license is intended solely for use in connection with the Service for your personal, non-commercial purposes. It is subject to all the terms and conditions of this Agreement as they relate to the Service.

9) LICENSE TO USE THE WEBSITE

We may furnish you with specific information as a consequence of your utilization of the Website or Services. This information may encompass, but is not confined to, documents, data, or materials generated by us, as well as other resources designed to aid in your utilization of the Website or Services (collectively referred to as ‘Our Materials’). Subject to the provisions of this Agreement, we extend to you a non-exclusive, limited, non-transferable, and revocable license for the sole purpose of utilizing Our Materials in conjunction with your use of the Website and Services. The usage of Our Materials for any other purposes is strictly prohibited, and this license becomes void upon your discontinuation of the use of the Website or Services or upon the termination of this Agreement.

10) AD MODERATION

Tormami.com reserves the right to review all advertisements submitted to the platform to ensure compliance with its terms and conditions. Ads that violate guidelines—including those that are misleading, inappropriate, or appear fraudulent—may be edited, rejected, or removed at Tormami.com’s discretion. This moderation process aims to maintain the integrity and trustworthiness of the platform. Tormami.com is not obligated to notify users of such actions but may provide reasons for ad rejection or removal upon request.

11) COMMUNICATION STORAGE

When users exchange messages through Tormami.com, these communications may be temporarily stored on our servers for the purpose of resolving any disputes that may arise or to enforce the platform’s policies. This includes, but is not limited to, messages related to transactions, inquiries about posted items, or any other user interactions. The stored messages may be accessed by our team in accordance with our privacy policy, and may be used to assist in resolving issues such as fraud, disputes, or violations of our terms of service.

Please note that all messages are stored securely and access to them is strictly limited to authorized personnel for legitimate purposes, as outlined in our Privacy Policy. Tormami.com does not use or share your communications beyond what is necessary to provide our services, unless otherwise required by law.

Retention Period: Messages may be retained for a limited period based on the nature of the communication or until the dispute or policy enforcement action is resolved, whichever is applicable.

Data Security: We take reasonable steps to ensure that stored communications are protected from unauthorized access or disclosure. However, as with any online service, we cannot guarantee absolute security.

12) USER CONTENT

  1. Content Responsibility.

The website provides you with the ability to share content, post comments, provide feedback, and similar actions. However, you are solely responsible for the content you post, and you affirm that you possess the necessary permissions to utilize such content.

When contributing content to the website, please refrain from posting material that:

  • Contains offensive language, profanity, abusive behavior, racism, hatred, or any form of inappropriate content, including but not limited to explicit or offensive text, images, or illustrations.
  • Is defamatory, threatening, disparaging, excessively inflammatory, false, deceptive, fraudulent, inaccurate, unfair, contains exaggerations, or lacks substantiated claims.
  • Infringes upon the privacy rights of any third party, is unduly harmful or offensive to individuals or communities.
  • Discriminates on the basis of race, religion, nationality, gender, age, marital status, sexual orientation, disability, or references such matters in a manner contrary to applicable laws.
  • Violates or encourages violations of local, state, national, or international laws, rules, regulations, or ordinances.
  • Attempts unauthorized access or use of another person’s account, password, service, or system, except as explicitly permitted by the Terms of Use.
  • Uploads or transmits files containing viruses or other harmful, disruptive, or destructive elements.
  • Sends repetitive messages concerning another user or engages in derogatory or offensive remarks about others or repeatedly posts the same message under different email addresses or subjects.

Content that falls within the above categories, and any similar content, will not be accepted. In the event of recurring violations, we retain the right to terminate a user’s access to the website without prior notice.

13) CONTENT OWNERSHIP

By posting ads on Tormami.com, users retain ownership of the content they submit, including text, images, and other media. However, by submitting this content, users grant Tormami.com a non-exclusive, worldwide, royalty-free license to display, distribute, and promote their content on the platform and its associated services.

This license allows us to display your ads on Tormami.com, share your content with potential buyers, and use it to advertise and promote Tormami.com on third-party platforms (such as social media) or through other marketing channels, in accordance with our policies.

Scope of License:

Display and Distribution: Your content may be displayed on Tormami.com and may be shared with users or external partners, such as through social media promotion or other advertising platforms.

Promotion: Tormami.com may use your content to promote the platform, for example, through marketing materials or as part of featured content on our website.

This license is granted for the duration that the content is live on the platform, and will automatically expire when the content is removed or deleted from the platform. Users can request the removal of their content at any time, at which point the non-exclusive license will be terminated.

Modifications: While you retain ownership of the content, Tormami.com may modify, resize, or adjust the format of your content as necessary for technical, promotional, or presentation purposes. Any such modifications will be in accordance with the functionality of the platform.

No Obligation for Use: Tormami.com is not required to use, display, or promote any content posted by users. We reserve the right to remove content at our discretion if it violates our policies or for any other reason.

By posting content on Tormami.com, users acknowledge and accept that their content may be used for the purposes described above.

14) DUPLICATE ADS

To maintain the integrity and quality of listings on Tormami.com, users are strictly prohibited from posting duplicate ads for the same item, product, or service. A “duplicate ad” refers to the practice of posting the same or very similar content more than once within the platform for the same item or service.

Policy on Duplicate Listings:

Single Listing Per Item or Service: Each product or service should only be listed once at a time. Users may create multiple listings for different items, but cannot create duplicate listings for the same product.

Content Similarity: If a user posts a similar listing for the same item or service, whether with slightly altered descriptions or images, it will still be considered a violation of this policy.

Flagging and Removal: Tormami.com reserves the right to remove duplicate listings and, in cases of repeated violations, may suspend or ban the user’s account. The platform uses automated tools to detect duplicate ads, but users are encouraged to report any suspicious duplicate listings that may have been missed.

Enforcement: To ensure a smooth and fair experience for all users, any user found posting duplicate ads will receive a notification from Tormami.com regarding the violation. If the issue is not resolved promptly, further actions, such as removal of the duplicate listing or suspension of the user’s account, may be taken.

Best Practices: Users should carefully check their existing ads before creating a new listing to avoid unintentionally posting duplicates. If an item has not sold or needs to be relisted after the expiration period, users should create a new ad, rather than reposting the previous one.

By posting on Tormami.com, users acknowledge and agree to adhere to this policy on duplicate ads.

15) INTELLECTUAL PROPERTY

You acknowledge and consent that the Website and all Services provided by Tormami are the exclusive property of Tormami, encompassing all copyrights, trademarks, trade secrets, patents, and other forms of intellectual property (collectively referred to as ‘Our IP’). You further acknowledge our ownership of all rights, titles, and interests related to Our IP and commit to refraining from any unlawful or infringing utilization of Our IP. You explicitly agree not to reproduce or disseminate Our IP in any manner, whether electronically or through the registration of new trademarks, trade names, service marks, or Uniform Resource Locators (URLs), without obtaining our express written consent.

a) In order to facilitate the availability of the Website and Services, you hereby grant us a royalty-free, non-exclusive, global license to copy, display, use, broadcast, transmit, and create derivative works from any content you publish, upload, or otherwise provide to the Website (‘Your Content’). We do not assert any additional proprietary rights over Your Content.

b) If you believe that any of your intellectual property rights have been infringed upon or violated due to the posting of information or media by another user of our platform, please get in touch with us to report the matter.

16) ACCEPTABLE USE

You agree not to use the Website or Services for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the Website or Services in any way that could damage the Website, Services, or general business of Tormami.

  1. a) You further agree not to use the Website or Services:
  2. I) To harass, abuse, or threaten others or otherwise violate any person’s legal rights;
  3. II) To violate any of our intellectual property rights or any third party;

III) To upload or otherwise disseminate any computer viruses or other software that may damage the property of another;

  1. IV) To perpetrate any fraud;
  2. V) To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme;
  3. VI) To publish or distribute any obscene or defamatory material;

VII) To publish or distribute any material that incites violence, hate, or discrimination towards any group;

VIII) To unlawfully gather information about others.

17) PROHIBITED ACTIVITIES

Tormami.com is committed to maintaining a safe and positive environment for all users. As such, we prohibit any conduct that harms or exploits others on the platform. Users must not use the platform for any of the following prohibited activities:

Harassment or Abuse:

Users are strictly prohibited from using the platform to harass, intimidate, or threaten other users. This includes making offensive, abusive, or discriminatory comments in messages, ads, or reviews.

 Engaging in behavior that targets individuals based on race, gender, sexual orientation, religion, or any other protected characteristic is not allowed.

Fraudulent Activities:                     

Users must not use the platform to engage in fraudulent or deceptive practices, including posting false information about items or services for sale, misrepresenting the quality or condition of goods, or engaging in “bait and switch” tactics where the item or service advertised is significantly different from the actual offering.

Any attempts to deceive or defraud users through phishing, scams, or fake transactions will be immediately addressed by Tormami.com, and the user’s account may be suspended or permanently banned.

Exploitation:

Users must not exploit the platform for illegal, unethical, or harmful purposes. This includes using the platform for illegal activities such as the sale of counterfeit goods, stolen items, or services that violate applicable laws.

Any attempt to use the platform for human trafficking, exploitation of minors, or any other illegal activity is strictly prohibited and will be reported to the appropriate authorities.

Enforcement:

Users found engaging in prohibited conduct will be subject to immediate removal of their listings, suspension, or permanent banning from the platform. Tormami.com reserves the right to take appropriate action against violators, including reporting activities to law enforcement if necessary.

18) DISPUTE RESOLUTION BY USERS

While Tormami.com facilitates the platform for buying and selling, we do not directly intervene in disputes between users (buyers and sellers). Tormami.com provides a reporting mechanism for users to notify us about disputes, but we are not responsible for resolving conflicts or taking sides in any disagreement between parties.

Reporting Disputes:

Users who encounter disputes during a transaction (such as disagreements over product quality, payment issues, or non-delivery) can report the issue to Tormami.com using our dispute resolution system. This system allows us to monitor and review the complaint.

We may assist by offering advice or recommending actions that users could take to resolve the issue amicably.

Our Role:

Tormami.com does not mediate or settle disputes between users. Our role is limited to providing tools and support for reporting issues, and any resolution is solely the responsibility of the individuals involved in the dispute.

Tormami.com is not liable for any damages, losses, or negative outcomes resulting from disputes between buyers and sellers.

User Responsibility:

Users are encouraged to communicate openly and respectfully to resolve disputes directly. Tormami.com encourages all parties to seek peaceful resolutions through negotiation or by utilizing external dispute resolution mechanisms, such as third-party mediation or legal services, if necessary.

19) ASSUMPTION OF RISK

The Website and Services are exclusively offered for communication purposes. You recognize and consent to the fact that any information published on Our Website is not meant to serve as legal advice, medical guidance, or financial counsel, and it does not establish a fiduciary relationship between you and us. Additionally, you accept that any purchases made through the Website are undertaken at your own discretion. We explicitly disclaim any responsibility or liability for any guidance or information provided on the Website.

20) REVERSE ENGINEERING & SECURITY

You agree not to undertake any of the following actions:

a) Reverse engineer, or attempt to reverse engineer or disassemble any code or software from or on the Website or Services;

b) Violate the security of the Website or Services through any unauthorized access, circumvention of encryption or other security tools, data mining, or interference with any host, user, or network.

21) INDEMNIFICATION

You agree to defend and indemnify us and any of our affiliates (if applicable) and hold us harmless against all legal claims and demands, including reasonable attorney’s fees, which may arise from or relate to your use or misuse of the Website or Services, your breach of this Agreement, or your conduct or actions. You agree that we shall be able to select its legal counsel and may participate in its defense if we wish.

22) EXCLUSION OF LIABILITY

You acknowledge and agree to the following:

(A) We do not provide any guarantees regarding the accuracy, completeness, validity, or timeliness of information presented by us or any third parties, and we shall not assume responsibility for materials posted by us or any third party. It is your responsibility to exercise judgment, caution, and common sense when assessing potential methods, offers, or information provided by us or third parties.

(B) We shall not be held liable for any direct, indirect, consequential, or other types of loss or damage that users may experience as a result of using https://tormami.com. Such losses or damages may include, but are not limited to, data or information loss, financial loss, or physical damage.

(C) Under no circumstances shall Tormami, its owners, directors, employees, partners, agents, suppliers, or affiliates be held responsible for any indirect, incidental, special, consequential, or exemplary costs. This includes, without limitation, losses such as revenue, data, usage, goodwill, or intangible losses resulting from: (i) your use of or inability to access or use the Service; (ii) the conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content. This applies regardless of the legal theory, including but not limited to warranty, contract, tort (including negligence), or any other legal concept, and even if we were informed of the possibility of such damages and if a remedy outlined in this agreement is deemed ineffective in achieving its primary purpose.

23) CONTENT ACCURACY

Users are solely responsible for ensuring that the details provided in their listings are accurate, truthful, and compliant with applicable laws. This includes the description, images, pricing, and any other information included in the listing. By posting an ad on Tormami.com, users agree to the following responsibilities regarding content accuracy:

Accuracy of Information:

Users must provide correct and complete information regarding the item or service being offered. This includes a truthful description of the condition, features, and any relevant specifications of the item. Misleading or false claims, such as exaggerated claims about the quality or functionality of a product, are strictly prohibited.

Users are also responsible for including clear, accurate images that represent the actual item being sold. Misleading or edited photos that do not reflect the true nature of the item are not allowed.

Compliance with Laws:

All listings must comply with local, regional, and international laws, including but not limited to laws related to consumer protection, intellectual property, and the sale of regulated or prohibited goods.

Users are prohibited from listing items that are illegal to sell, such as counterfeit goods, items obtained through illegal means, or items prohibited by government regulations.

Consequences of Inaccurate Content:

If a user posts inaccurate or misleading information, the listing may be removed, and the user may be suspended or banned from the platform. Users found violating this policy may also face legal action by third parties or government authorities.

Tormami.com does not verify the accuracy of the content in every listing, but we encourage users to report any suspicious or false information they encounter.

Indemnity:

Users agree to indemnify and hold Tormami.com harmless from any claims, damages, or legal actions resulting from the posting of inaccurate, misleading, or illegal content. Tormami.com is not responsible for the authenticity or legality of the content posted by users.

By posting on Tormami.com, users acknowledge that they have a duty to ensure their listings are accurate, truthful, and comply with all applicable laws.

24) SPAM POLICY

You are strictly prohibited from using the Website or any of our’s Services for illegal spam activities, including gathering email addresses and personal information from others or sending any mass commercial emails.

25) THIRD-PARTY LINKS & CONTENT

From time to time, we may provide links to third-party websites or other services. You acknowledge that we shall not be held responsible for any losses or damages incurred as a result of your utilization of third-party services linked from Our Website.

26) MODIFICATION & VARIATION

At our discretion and without prior notice, we may periodically amend this Agreement. You acknowledge our authority to amend or alter this Agreement and that such modifications are effective immediately upon being posted on the Website. These modifications supersede any prior versions of the Agreement, unless otherwise specified

27) ENTIRE AGREEMENT

This Agreement constitutes the entire understanding between the Parties concerning all use of this Website. This Agreement supersedes and replaces all prior or contemporaneous agreements or understandings, written or oral, regarding the use of this Website.

28) SERVICE INTERRUPTIONS

We may have to temporarily suspend your access to the Website for maintenance or emergency services, whether planned or unplanned. You acknowledge that unforeseen or unscheduled downtime may impact your ability to access the Website, but we will not be held liable for any resulting damages or losses.

29) TERM, TERMINATION & SUSPENSION

We reserve the right to terminate this Agreement with you at our discretion, with or without cause, at any time. This termination may occur if you violate any of the terms outlined in this Agreement, such as infringing upon intellectual property rights, failing to comply with laws or legal obligations, or distributing illegal content. If you have an account with us, you also have the option to terminate this Agreement by contacting us and requesting termination. In the event of termination, any provisions that are naturally expected to survive termination will continue to be valid and enforceable.

30) NO WARRANTIES

You acknowledge and agree that your utilization of the Website and Services is entirely at your own risk, and any Services provided by us are provided on an “As Is” basis. We explicitly disclaim all express or implied warranties, including but not limited to, the implied warranties of fitness for a particular purpose and merchantability. We do not warrant that the Website or Services will fulfill your requirements, or that they will be uninterrupted, error-free, or secure. Additionally, we do not guarantee the reliability or accuracy of any information on the Website or obtained through the Services. You accept full responsibility for any damage that may occur to you or your computer system, as well as any loss of data resulting from your use of the Website or Services, and we bear no liability for such damage or loss.

32) GENERAL PROVISIONS:

  1. a) JURISDICTION, VENUE & CHOICE OF LAW:The terms herein will be governed by and construed under the laws ofGhanawithout giving effect to any principles of conflicts of law. The Courtsof Ghanashall have exclusive jurisdiction over any dispute arising from the use of the Website.
  2. b) ASSIGNMENT: This Agreement, or the rights granted hereunder, may not be assigned, sold, leased, or otherwise transferred in whole or part by you. Should this Agreement, or the rights granted hereunder, be assigned, sold, leased, or otherwise transferred by us, the rights and liabilities of Tormami will bind and inure to any assignees, administrators, successors, and executors.
  3. c) SEVERABILITY: If any part or sub-part of this Agreement is held invalid or unenforceable by a court of law or competent arbitrator, the remaining parts and sub-parts will be enforced to the maximum extent possible. In such a condition, the remainder of this Agreement shall continue in full force.
  4. d) NO WAIVER: If we fail to enforce any provision of this Agreement, this shall not constitute a waiver of any future enforcement of that provision or any other provision. Waiver of any part or sub-part of this Agreement will not constitute a waiver of any other part or sub-part.
  5. e) HEADINGS FOR CONVENIENCE ONLY: Headings of parts and sub-parts under this Agreement are for convenience and organization, only. Headings shall not affect the meaning of any provisions of this Agreement.
  6. f) NO AGENCY, PARTNERSHIP,OR JOINT VENTURE: No agency, partnership, or joint venture has been created between the Parties as a result of this Agreement. No Party has any authority to bind the other to third parties.
  7. g) FORCE MAJEURE:We are not liable for any failure to perform due to causes beyond its reasonable control including, but not limited to, acts of God, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature, and natural disasters, and other acts which may be due to unforeseen circumstances.
  8. h) ELECTRONIC COMMUNICATIONS PERMITTED: Electronic communications are permitted to both Parties under this Agreement, including e-mail or fax. For any questions or concerns, please email us at the following address: Mail@tormami.com.